Terms of use

Lufthansa Process Management

Lufthansa Process Management GmbH

December 2021

These are the terms and conditions of use for the website operated by Lufthansa Process Management GmbH, in particular lpm-services.com (hereafter referred to as the „lpm-services website“).

1. General

The lpm-services website is operated by Lufthansa Process Management, Dornhofstraße 34,
63263 Neu-Isenburg, (referred to below as „LPM“).
Please review these terms and conditions carefully before using our website. By using the lpm-services website you indicate your agreement to be bound by these terms and conditions.
These terms and conditions also apply when you use the lpm-services website or areas of it from other websites that provide access to the lpm-services website in full or in part.


2. Proprietary rights

All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the lpm-services website, (as well as the organization and layout of the website), together with the underlying software code, rest either with Lufthansa Process Management or with its licensors. You must not, either in whole or in part, copy, modify, distribute, use or reproduce in other form contents of the lpm-services website or the underlying software code without the prior written consent of Lufthansa Process Management GmbH.


3. Permissible use

All lpm-services website online services are provided solely for the purpose of enabling you to check news and information related to LPM services. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:

3.1. You must not use the lpm-services website in a manner which causes an infringement of the proprietary rights of the other people.
3.2. You must not use any devices, mechanisms, software or other scripts which could interfere with the working of the lpm-services website. This also includes uploading files infected with viruses.

3.3. You must not take any action which could result in an unreasonable or excessive burden on the lpm-services infrastructure.

3.4. You must not block, overwrite or modify any LPM-generated content or in any other way disrupt the lpm-services website.

3.5. You must not reproduce information from the lpm-services website for commercial purposes. In particular you must not copy, distribute or in any other way use or reproduce discarded content from the lpm-services website with the help of „robots“, or through other automatic mechanisms.

3.6. You must not acquire, or attempt to acquire, any unauthorized access to any of the our networks, by whatever means.


4. Consequences of improper use

Without prejudice to our other rights (irrespective of whether they are based on law or other regulations), we reserve the right to deny you access to the lpm-services website if you have contravened these terms and conditions of use.


5. Changes to the website

We reserve the right to make improvements or modifications in respect of the information, services, products and other contents of the lpm-services website at any time and without notice.


6. Links to other websites

This website may contain links or references to other websites which are not operated by LPM. Unless otherwise specified, we do not endorse any of these other websites and expressly disassociate ourselves herewith from all contents of these sites. This declaration applies to all links to external sites covered by LPM and to all the contents of these sites to which these links lead.

We reserve the right to make the link to other websites contingent upon our express written consent and to withdraw our consent to a link at any time.


7. Legal disclaimer

LPM accepts no liability whatsoever for the topicality, accuracy, completeness or quality of the information provided by third parties (e.g. co-operation partners, airport operators, website users). Claims for liability against LPM relating to damages of a material or non-material kind, which were caused by usage or non-usage of the information presented, are excluded, unless there is evidence of willful or grossly negligent fault on LPM part.


8. Storage of IP addresses

When you visit the lpm-services website, our web server automatically saves the IP address of your internet service provider, the website you are visiting us from, the web pages that you visit on our site and the date and duration of your visit. In the event of infringements of these terms and conditions, we will keep the stored IP address to use in pursuance of civil law claims and for the resolution of criminal offences.