From Days to Hours for Corporate Contracts: LPM’s Automated Fare Filing integration With ATPCO
In the highly challenging airline industry, efficiency and precision in fare distribution and contract management are crucial for maintaining a competitive edge. Lufthansa Process Management (LPM), known for its commitment to innovation and excellence in service, is continuously seeking ways to optimize its processes. With the integration of ATPCo’s Express Contracts module, we managed to automate a highly manual process for the entire Lufthansa Group.
Since Nov 24, LPM uses its self-developed technical connection from its own Fare Distribution Platform LION to ATPCo’s Express Contracts interface. This connection offers a substantial opportunity to enhance fare management, streamline contract processes, and boost revenue.
Our fully automated fare filing process has dramatically accelerated the implementation of newly negotiated, amended, or extended Corporate Contracts, reducing the time required from an average of 4-10 days to less than 4 hours with no further manual interference. This improvement is less prone to errors and ensures quick updates even during peak periods.
To make this process work,
LPM built a technical connection between the LION platform and the Express Contracts interface at ATPCo for automated data uploads
We are able to process either any standardized order sent to LION via email, or a direct connection to the customer’s Sales Fare Management Tool to receive the order content to be filed
We use our LION database or connection to other systems to enrich the order content with pre-defined standard information
In addition our workflow functionality within LION fully automates the processing of the order and provide status information to the customer throughout the processing time of a filing order
Lufthansa Process Management has developed a unique technical solution that combines the benefits of LPM’s Fare Distribution Platform LION with the Express Contracts interface of ATPCo. This integration allows for the automated reading, refining, and processing of any standardized Corporate Contract order formats.
By adopting our LION Platform connected with the Express Contracts ATPCO interface, you can significantly enhance your fare distribution and contract management processes. You will improve your efficiency, speed-to-market, accuracy, and enable more strategic revenue management, resulting in a more agile, competitive, and profitable business ready to meet the demands of the modern aviation market.
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If you are interested in further information or potential collaboration, we propose the following approach:
01
Assessment:
We will conduct a thorough assessment of your current fare management processes to accurately determine your specific fare filing requirements. We will discuss whether it is more efficient for you to connect your Sales Database directly to our LION platform or to use the email process with standardized order forms. Together, we will determine the optimal solution for your needs.
02
Planning and Contractual Agreements:
Based on this assessment, we will develop a detailed implementation plan, including timelines, resource allocation, and key milestones.
03
Integration:
After the development phase, the new process will be thoroughly examined before the system is taken into production.
Monitoring and Optimization: We will continuously monitor the performance of the implemented process and gather feedback from users. Necessary adjustments and optimizations will be made to maximize the benefits of our collaboration.